Privacy Policy

Last updated:

Introduction

Analyven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online education services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Register for our courses
  • Subscribe to our newsletter
  • Participate in surveys or feedback forms

This information may include:

  • Name and contact information (email address, phone number)
  • Mailing address
  • Course preferences and interests
  • Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website information

How We Use Your Information

We use the information we collect to:

  • Provide and improve our online education services
  • Respond to your inquiries and provide customer support
  • Send you information about our courses and services
  • Process course registrations and payments
  • Analyze website usage and improve user experience
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist us in operating our website and providing services

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. We use the following types of cookies:

Types of Cookies We Use

Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your cookie preferences. These cookies cannot be disabled and are always active.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies collect information anonymously and help us improve our website's performance and user experience. This may include:

  • Google Analytics for website traffic analysis
  • Page view tracking and user behavior analysis
  • Performance monitoring and error tracking

Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

  • Remembering your preferences and settings
  • Language and region preferences
  • User interface customizations

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may be used by our advertising partners to build a profile of your interests.

Third-Party Services

We use the following third-party services that may set their own cookies:

  • Cloudflare: We use Cloudflare for website security, performance optimization, and DDoS protection. Cloudflare may set technical cookies necessary for these services.
  • Google Analytics: For website analytics and performance monitoring (if enabled).
  • Other Analytics Tools: Additional tools may be used to improve our services.

Cookie Management

You can manage your cookie preferences through our cookie banner that appears on your first visit. You can:

  • Accept all cookies for the full website experience
  • Accept only necessary cookies
  • Customize your preferences for different cookie categories
  • Change your preferences at any time through our cookie settings

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Set up notifications when cookies are set

Please note that disabling certain cookies may affect the functionality of our website.

Cookie Retention

Cookies are stored for different periods depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 1 year for consent cookies)
  • Technical Cookies: May have varying retention periods based on their specific function

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

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Address:
Suite 25/23 Aristoc Rd
Glen Waverley VIC 3150
Australia